Terms of Service

Effective Date: April 21, 2026  |  Last Updated: April 21, 2026  |  kaido.media

1. Agreement to Terms

These Terms of Service ("Terms" or "Agreement") constitute a legally binding contract between you ("User," "Subscriber," "you," or "your") and K&M Productions Inc ("Kaido Media," "we," "us," or "our"), governing your access to and use of the Kaido Media platform, including all software, AI-powered tools, APIs, content generation features, media processing services, analytics dashboards, and related services accessible at https://kaido.media and its subdomains (collectively, the "Platform" or "Service").

BY ACCESSING OR USING THE PLATFORM IN ANY MANNER — INCLUDING CREATING AN ACCOUNT, UPLOADING CONTENT, SUBSCRIBING TO A PLAN, CLICKING "I AGREE," OR SIMPLY CONTINUING TO USE THE SERVICE — YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MUST IMMEDIATELY CEASE ALL USE OF THE PLATFORM AND CLOSE YOUR ACCOUNT.

If you are accessing the Platform on behalf of a company, brokerage, agency, or other legal entity, you represent and warrant that you have the legal authority to bind that entity to these Terms, and all references to "you" shall mean that entity.

2. Description of Service

Kaido Media is an AI-powered Software-as-a-Service ("SaaS") platform built for real estate professionals, agencies, brokerages, and related businesses. The Platform enables users to generate, manage, edit, and distribute AI-assisted media real estate content, including but not limited to: property listing descriptions, social media posts and campaigns, image enhancement and virtual staging outputs, branded templates and collateral, listing analytics reports, and other media assets (collectively, "Generated Content").

The Platform incorporates third-party AI models, large language models (LLMs), image generation tools, and media processing APIs. The output quality, availability, and characteristics of these systems may change without notice. We do not guarantee that any specific AI model, feature, or integration will remain continuously available.

Generated Content is produced algorithmically based on your inputs. You acknowledge that AI systems may produce outputs that are inaccurate, incomplete, or unsuitable for your specific purposes without independent review. You are solely responsible for reviewing all Generated Content before publishing, distributing, or submitting it to any third party.

3. Eligibility and Account Registration

To access and use the Platform, you must: (a) be at least 18 years of age; (b) possess the legal capacity to enter into binding contracts in your jurisdiction; (c) not be barred from using the Platform under any applicable law, regulation, or court order; and (d) provide accurate, truthful, complete, and current registration information at all times.

You are solely responsible for the security and confidentiality of your account login credentials, including your password and any API keys issued to you. You agree to notify us immediately upon discovering any unauthorized access to your account or any suspected security breach. We shall not be liable for any loss, damage, or unauthorized activity resulting from your failure to maintain adequate credential security.

You may not: share account access with any person not authorized under your subscription plan; sell, resell, rent, lease, or transfer your account or subscription; or allow any third party to access the Platform using your credentials, except as expressly permitted in writing by a separate enterprise agreement with us.

4. Subscription, Billing, and Payment Terms

4.1 Subscription Plans and Pricing

Kaido Media offers multiple subscription tiers, which may include free trial periods, monthly or annual billing cycles, and limitations based on usage volume, number of users, or features accessed. Current plan details and pricing are published at kaido.media/pricing. We reserve the right to introduce, modify, discontinue, or restructure subscription plans at any time, with reasonable advance notice provided to active subscribers.

4.2 Payment Authorization and Recurring Billing

All subscription fees are billed in advance on a recurring basis (monthly or annually, as selected). By subscribing, you expressly authorize us (or our designated payment processor) to charge your designated payment method automatically on each billing date. It is your responsibility to ensure that your payment information is current and accurate at all times.

4.3 Failed Payments and Service Suspension

If your payment fails, we will attempt to re-process the charge. If payment is not received within five (5) business days of the due date, we reserve the right to suspend or restrict your access to the Platform until payment is received in full. Continued failure to pay may result in termination of your account.

4.4 Cancellation Policy

You may cancel your subscription at any time via your account settings or by contacting our support team. Cancellation takes effect at the end of your current billing period. You will retain full access to your subscription benefits until the end of the period for which you have already paid. We do not issue prorated refunds for partial billing periods, except where required by applicable consumer protection law.

4.5 Refunds

Subscription fees are generally non-refundable. Exceptions may apply where: (a) required by applicable law; (b) a material service failure attributable to us rendered the Platform substantially unusable; or (c) we expressly authorize a refund in writing. Refund requests must be submitted within 14 days of the charge. We reserve the right to evaluate refund requests on a case-by-case basis.

4.6 Taxes

All prices are exclusive of applicable taxes, duties, and levies unless otherwise stated. You are responsible for all taxes applicable to your subscription, including but not limited to sales tax, VAT, GST, and withholding taxes. We will collect and remit taxes where legally required.

4.7 Price Changes

We may change subscription pricing with at least 30 days' written notice via email or the Platform. Your continued use of the Platform after a price change takes effect constitutes your acceptance of the new pricing.

5. User Content, Intellectual Property Rights, and Content Warranties

5.1 Definition of User Content

"User Content" means any and all data, text, images, photographs, renderings, virtual staging outputs, videos, audio, property listings, MLS data, logos, branding assets, documents, spreadsheets, files, metadata, or other materials that you upload, submit, import, transmit, or otherwise make available through or in connection with the Platform, regardless of source or format.

5.2 Your Ownership of User Content

You retain all ownership rights you held in your User Content prior to uploading it to the Platform. We do not claim ownership of your User Content. By submitting User Content to the Platform, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to host, store, reproduce, process, adapt, modify (solely for technical purposes such as format conversion, compression, or optimization), transmit, and display your User Content to the extent necessary to provide the Service and operate the Platform.

5.3 User Warranty of Rights — CRITICAL BINDING PROVISION

BY UPLOADING, SUBMITTING, OR TRANSMITTING ANY USER CONTENT TO THE PLATFORM, YOU EXPRESSLY, UNCONDITIONALLY, AND IRREVOCABLY REPRESENT AND WARRANT TO KAIDO MEDIA THAT ALL OF THE FOLLOWING ARE TRUE AT THE TIME OF UPLOAD AND SHALL REMAIN TRUE FOR SO LONG AS SUCH CONTENT REMAINS ON THE PLATFORM:

• Full Ownership or Authorization: You are either (a) the sole and exclusive legal owner of all intellectual property rights in the User Content you upload, or (b) you have obtained all necessary, valid, and enforceable licenses, permissions, consents, releases, and authorizations from every applicable rights holder — including but not limited to photographers, videographers, illustrators, graphic designers, artists, composers, voice artists, models, and property owners — sufficient to upload, use, display, process, and distribute such content through a third-party SaaS platform in connection with real estate marketing.
• No Infringement: Your User Content does not and will not infringe, misappropriate, dilute, violate, or conflict with any third party's intellectual property rights, including but not limited to: copyrights (including moral rights where applicable), trademarks, service marks, trade dress, design rights, patents, trade secrets, rights of publicity, rights of privacy, or any other proprietary or personal rights recognized under any applicable law.
• Proper Image Licensing: Any photographs, images, renderings, or visual media you upload are either (a) original works you own outright, (b) images for which you hold a valid, current commercial license that expressly permits use in AI-assisted platforms and third-party SaaS tools, or (c) public domain works. You have not uploaded any: stock photography for which you do not hold a valid extended or commercial license; MLS-distributed imagery that you are not authorized to use outside the MLS platform under your membership agreement; watermarked, restricted, or access-controlled media; or images obtained from unauthorized websites, social media scrapes, or competitor platforms.
• MLS Compliance: Where you upload images, property descriptions, or other data associated with Multiple Listing Service (MLS) listings, you confirm that you are a licensed, current member of the applicable MLS; that you are authorized under your MLS rules, association agreements, and applicable data licensing terms to upload and process such content through third-party software; and that your use of MLS data through this Platform does not violate the terms of your MLS data license agreement.
• AI-Generated Content Compliance: Where you upload AI-generated images, text, audio, or other media produced by third-party AI tools, you have reviewed and are in compliance with the output licensing terms of the applicable AI service (including but not limited to terms governing commercial use, redistribution, and use in downstream AI systems), and you have the right to use such content in the manner you intend.
• Model and Property Releases: You have obtained all necessary and legally sufficient model releases from any identifiable individuals depicted in images or videos you upload, and all necessary property releases for any privately owned real property depicted therein, sufficient to permit the use of such content for commercial real estate marketing purposes.
• No Illegal or Defamatory Content: Your User Content does not contain any materials that are illegal, defamatory, obscene, harassing, fraudulent, threatening, discriminatory, or otherwise unlawful under any applicable law.
• Accuracy of Property Information: Any property listing data, pricing, feature descriptions, or location information you submit to the Platform for content generation is accurate to the best of your knowledge. You acknowledge that using inaccurate listing data to generate marketing content may constitute a violation of real estate advertising regulations and fair housing laws.

5.4 Hold Harmless and Indemnification for Unauthorized Content Use

YOU AGREE TO FULLY AND UNCONDITIONALLY DEFEND, INDEMNIFY, AND HOLD HARMLESS KAIDO MEDIA, ITS PARENT COMPANIES, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, THE "INDEMNIFIED PARTIES") FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, LAWSUITS, ARBITRATION PROCEEDINGS, REGULATORY ACTIONS, INVESTIGATIONS, LOSSES, DAMAGES, LIABILITIES, JUDGMENTS, SETTLEMENTS, FINES, PENALTIES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES AND LITIGATION COSTS) ARISING OUT OF OR IN ANY WAY RELATED TO:

• Any claim, demand, or action by any third party alleging that your User Content infringes, misappropriates, or otherwise violates any copyright, trademark, right of publicity, right of privacy, or any other intellectual property or proprietary right;
• Your unauthorized use of any image, photograph, video, audio recording, illustration, graphic, or other media uploaded to the Platform;
• Your breach of any representation, warranty, or covenant made in Section 5.3 of these Terms or elsewhere in this Agreement;
• Any claim by a photographer, artist, stock image licensor, rights management organization, news agency, MLS, brokerage, franchisor, or other rights holder relating to content you have uploaded to the Platform;
• Any violation of applicable copyright law, including the Digital Millennium Copyright Act (DMCA), arising from or related to your use of the Platform or your User Content;
• Any claim by a person depicted in images or videos you upload, arising from your failure to obtain adequate model releases, property releases, or privacy consents;
• Any regulatory action, fine, or enforcement proceeding arising from your use of the Platform to generate content that violates advertising standards, MLS rules, fair housing laws, or real estate licensing regulations;
• Any false, misleading, or deceptive property descriptions, pricing claims, or marketing statements generated using data or prompts you supplied.

This indemnification obligation is a fundamental condition of your use of the Platform and shall survive the termination or expiration of these Terms and your discontinuation of the Service indefinitely. We reserve the right, at your expense, to assume exclusive control of any legal matter subject to indemnification, and you agree to cooperate fully with our defense of such claims, including providing access to relevant records and documents.

5.5 DMCA Copyright Policy

We respect the intellectual property rights of others. If you believe that any content on the Platform infringes your copyright, you may submit a DMCA takedown notice to our designated Copyright Agents. Your notice must include: (a) a description of the copyrighted work; (b) identification of the allegedly infringing material and its location on the Platform; (c) your contact information; (d) a statement of good faith belief; and (e) a declaration of accuracy under penalty of perjury. Repeat infringers will have their accounts terminated.

5.6 Our Intellectual Property

All rights, title, and interest in and to the Platform, including its underlying software, algorithms, AI models, user interface design, visual elements, trademarks, service marks, trade names, trade dress, documentation, and all other intellectual property associated with Kaido Media, are and shall remain the exclusive property of Kaido Media and its licensors. These Terms do not grant you any rights to our intellectual property beyond the limited, non-exclusive license to access and use the Platform strictly as described herein. You may not copy, modify, distribute, sell, rent, reverse engineer, or create derivative works based on our intellectual property.

5.7 Generated Content Ownership

Subject to your compliance with these Terms and the terms of any applicable third-party AI service providers, Generated Content produced by the Platform based on your inputs is generally owned by you. However, we make no representation or warranty that: (a) Generated Content is original or unique; (b) Generated Content does not infringe any third-party rights; (c) Generated Content is legally compliant for real estate advertising purposes in your jurisdiction; or (d) Generated Content is factually accurate. You are solely responsible for reviewing, editing, and verifying all Generated Content before any commercial or public use.

6. Prohibited Uses

You agree not to use the Platform in any of the following ways:

• To upload, process, or distribute any content that infringes or misappropriates any third party's intellectual property rights or other legal rights;
• To impersonate any person or entity, or to misrepresent your affiliation, professional credentials, or licensing status;
• To generate false, misleading, deceptive, or fraudulent property listings, pricing information, or marketing materials;
• To generate content that discriminates based on race, color, national origin, religion, sex, familial status, disability, or any other class protected under applicable fair housing or anti-discrimination laws;
• To attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code, algorithms, or AI models underlying the Platform;
• To deploy automated scripts, bots, scrapers, spiders, or crawlers to access the Platform in any unauthorized manner, or to extract data from the Platform at scale;
• To circumvent, disable, or otherwise interfere with any security features, content filtering, access controls, or usage limitations of the Platform;
• To upload or process the personal data of property buyers, tenants, leads, or clients without their explicit, informed consent and a valid legal basis for processing;
• To use the Platform to generate, distribute, or promote content that is defamatory, harassing, obscene, violent, or otherwise objectionable under applicable law;
• To resell, white-label, or sublicense access to the Platform or its outputs to third parties without a separate written authorization from us;
• To use the Platform in any manner that violates any applicable local, state, national, or international law or regulation, including real estate licensing laws, advertising standards, MLS policies, or data protection laws;
• To upload or process any content classified as malware, spyware, ransomware, or any other malicious code;
• To use the Platform for competitive intelligence gathering or to build any product or service that competes with the Platform.

7. Fair Housing and Non-Discrimination Compliance

Real estate professionals using the Platform are solely and exclusively responsible for ensuring that all Generated Content complies with applicable fair housing and anti-discrimination laws, including the U.S. Fair Housing Act (42 U.S.C. § 3601 et seq.), HUD advertising guidelines, and all applicable state and local fair housing laws and regulations.

You expressly agree not to use the Platform, its AI content generation tools, or any Generated Content to produce, distribute, or publish any advertisement, listing description, marketing material, or communication that steers buyers or renters based on any protected characteristic, uses coded or discriminatory language, or otherwise violates fair housing law. We may suspend or permanently terminate accounts that we reasonably believe are generating discriminatory content, and we reserve the right to report suspected violations to appropriate regulatory authorities.

8. Confidentiality and Data Security

If you have access to any non-public, confidential information about our business, technology, pricing, or customers in connection with your use of the Platform, you agree to maintain the confidentiality of such information and not to disclose it to any third party without our prior written consent.

You are responsible for implementing appropriate security measures to protect your account credentials and any User Content you upload, including ensuring that your internal systems used to access the Platform are reasonably secured against unauthorized access.

9. Third-Party Services and Integrations

The Platform may integrate with or provide links to third-party services, including but not limited to: MLS data providers, CRM platforms, social media networks, cloud storage services, calendar tools, payment processors, and AI API providers. Your use of any third-party service is governed exclusively by that service's own terms of service, privacy policy, and other applicable agreements. We are not responsible for the availability, accuracy, security, reliability, or content of any third-party service. You must resolve any issues with third-party integrations directly with those providers.

We reserve the right to change, suspend, or discontinue any third-party integration at any time without notice, and we shall not be liable for any resulting disruption to your workflow or business operations.

10. Disclaimer of Warranties

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KAIDO MEDIA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING: (A) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT; (B) WARRANTIES RELATING TO THE ACCURACY, RELIABILITY, COMPLETENESS, TIMELINESS, OR SUITABILITY OF ANY CONTENT, DATA, OR GENERATED OUTPUT; (C) WARRANTIES THAT THE PLATFORM WILL BE AVAILABLE, UNINTERRUPTED, SECURE, OR ERROR-FREE; (D) WARRANTIES THAT ANY DEFECTS WILL BE CORRECTED; AND (E) WARRANTIES THAT THE PLATFORM IS FREE FROM VIRUSES, MALICIOUS CODE, OR OTHER HARMFUL COMPONENTS.

AI-GENERATED CONTENT MAY CONTAIN INACCURACIES, FACTUAL ERRORS, HALLUCINATIONS, OR OUTPUTS THAT ARE UNSUITABLE FOR COMMERCIAL USE WITHOUT INDEPENDENT REVIEW AND EDITING. WE DO NOT WARRANT THAT ANY GENERATED PROPERTY DESCRIPTION, MARKETING COPY, IMAGE, OR OTHER OUTPUT COMPLIES WITH APPLICABLE LAW, ACCURATELY REPRESENTS ANY PROPERTY, OR WILL ACHIEVE ANY PARTICULAR MARKETING OR COMMERCIAL RESULT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KAIDO MEDIA, ITS AFFILIATES, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COST OF SUBSTITUTE SERVICES, PROPERTY DAMAGE, OR ANY OTHER PECUNIARY OR INTANGIBLE LOSS — REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE, WHETHER WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE).

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS UNDER OR RELATED TO THESE TERMS, YOUR SUBSCRIPTION, OR YOUR USE OF THE PLATFORM SHALL NOT, IN ANY CASE, EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT OF SUBSCRIPTION FEES ACTUALLY PAID BY YOU TO US IN THE TWELVE (12) CALENDAR MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).

THE FOREGOING LIMITATIONS SHALL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

12. Indemnification

You agree to defend, indemnify, and hold harmless Kaido Media and its affiliates, officers, directors, employees, contractors, agents, licensors, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your User Content; (c) your use of the Platform or any Generated Content; (d) your violation of any applicable law, regulation, or third-party rights; (e) any content you publish or distribute that was generated using the Platform; or (f) any claim by any of your clients, customers, counterparties, or regulators arising from your use of the Platform.

13. Suspension and Termination

We reserve the right, at our sole discretion, to suspend, restrict, or permanently terminate your account and access to the Platform at any time, with or without notice, for: (a) breach of these Terms or any other policy; (b) conduct harmful to other users, us, or third parties; (c) non-payment of applicable fees; (d) requests from law enforcement, government authorities, or courts; (e) extended periods of inactivity (with prior notice where practicable); or (f) cessation of the Platform's operation.

Upon termination, your license to use the Platform immediately terminates. You may request an export of your User Content and account data within 30 days of termination. After 30 days, we may permanently delete your account data in accordance with our data retention schedule, subject to applicable legal hold obligations. Termination does not relieve you of any payment obligations or indemnification obligations arising prior to termination.

14. Dispute Resolution

In the event of a dispute, you agree to first contact us at kaido.media/contact-us-form and make a good-faith effort to resolve the matter through direct negotiation for at least 30 days before initiating any formal legal proceeding.

Unresolved disputes shall be settled by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, with proceedings conducted in English. The arbitrator's decision shall be final and binding. Each party shall bear its own costs unless the arbitrator determines otherwise.

CLASS ACTION WAIVER: YOU AND KAIDO MEDIA EACH WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN ANY CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING. ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction for matters involving intellectual property rights, confidential information, or emergency relief.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Nevada, USA, without regard to its conflict of law principles. For users in jurisdictions where mandatory consumer protection laws provide additional rights, those laws shall apply to the extent they cannot be contractually waived.

16. Modifications to the Service and Terms

We reserve the right to modify, suspend, or discontinue the Platform (or any feature thereof) at any time, with or without notice. We also reserve the right to amend these Terms at any time. We will provide at least 14 days' advance notice of material changes via email or a prominent notice on the Platform. Your continued use of the Platform after the effective date of any amendments constitutes your acceptance of the revised Terms.

17. General Provisions

If any provision of these Terms is found invalid, illegal, or unenforceable, the remaining provisions shall remain in full effect. Our failure to enforce any provision of these Terms at any time shall not constitute a waiver of that right. These Terms, together with our Privacy Policy, Cookie Policy, and any applicable Order Form, Subscription Agreement, or DPA, constitute the entire agreement between the parties regarding the Platform and supersede all prior agreements, representations, and understandings.

Sections 5.3, 5.4, 10, 11, and 12 shall survive the termination or expiration of these Terms.

18. Contact Information

For legal questions, notices, or concerns: kaido.media/contact-us-form  |  kaido.media/terms-of-service

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Last updated: April 21, 2026